Last updated on: March 5, 2025

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This Privacy Policy describes how Solah Kala Art & Craft LLP (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from solahkala.in (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.​

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Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

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Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. Any modifications will be effective immediately upon posting. We encourage you to review this page periodically to stay informed.

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How We Collect and Use Your Personal Information​

We collect personal information in different ways, including when you provide it directly, when it is automatically collected through your interactions with our Site, and when we receive it from third parties.

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What Personal Information We Collect

We may collect the following categories of personal information:

Information We Collect Directly from You
Contact Details: Name, address, phone number, and email.
Order Information: Billing address, shipping address, payment confirmation, email address, and phone number.
Account Information: Username, password, security questions, and other information used for account security purposes.

Customer Support Information: Any information you choose to include in communications with us, such as messages sent through the Services.​

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Information We Collect about Your Usage

When you visit the Site, we automatically collect information about how you interact with our Services, including your IP address, browser type, device type, and browsing behavior. This helps us improve user experience and site functionality.

 

Information We Obtain from Third Parties
We may receive information from third-party sources, such as social media platforms, payment processors, and marketing partners, to enhance our ability to serve you.

 

How We Use Your Personal Information​

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We use your personal information for the following purposes:

Providing Products and Services: To process your orders, fulfill purchases, and offer customer support.

 

Marketing and Advertising: To send promotional messages, special offers, and updates about our products and services.
Security and Fraud Prevention: To detect and prevent fraudulent transactions and unauthorized access.

 

Communicating with You and Service Improvement: To respond to inquiries and improve our website experience.​

 

Cookies

 

We use cookies and similar tracking technologies to enhance user experience, personalize content, and analyze site traffic. You can manage your cookie preferences through your browser settings.

 

How We Disclose Personal Information​

 

We do not sell your personal information. However, we may share it with third parties in the following cases:
Service providers who assist in processing payments, shipping, and analytics.

Legal authorities if required by law.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

 

Children's Data

 

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.

 

Security and Retention of Your Information

We implement security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We retain your information as long as necessary for business and legal purposes.

 

Your Rights

You have certain rights regarding your personal information, including:
Right to Access / Know: Request access to the data we hold about you.
Right to Delete: Request the deletion of your personal information.
Right to Correct: Request correction of inaccurate or incomplete data.
Right to Portability: Request a copy of your data in a usable format.
Restriction of Processing: Request to limit how we use your data.
Withdrawal of Consent: Withdraw your consent to our data collection practices.
Managing Communication Preferences: Opt out of marketing emails and notifications.

To exercise these rights, please contact us using the details below.

 

Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.​

 

Contact​

If you have any questions about this Privacy Policy or our data practices, you can email us at solahkala16@gmail.com or write to us at:

Solah Kala Art & Craft LLP,
840, PITRUCHAYA BUILDING, CENTRAL AVENUE
ROAD, GANDHI BAGH, JALALPURA, MAHAL,
Nagpur, Maharashtra, India, 440032

 

This Privacy Policy applies solely to information collected by our Site (www.solahkala.in) and Services. By using our Services, you acknowledge that you have read and understood this policy.